Originally Posted by
LALAland
I am no DL apologists; but the merger is what is causing the schedule changes; and IT issues is causing the seat assignment flubs. Both of these issues would be still be happening no matter what the name of the airline ended up being; NW or DL. We've all heard the term 'too big to fail', right? Well, this merger is 'too big to be perfect'.
It's not IT issues which are resulting in all these DL seat assignment changes. Many of the seat assignment adjustments are a result of DL's way of integrating its acquisition, namely NW, and how DL has decided to handle cutting capacity to meet the lower demand environment.
DL-NW combination or not, lower demand environment or not, it still remains the case that the complaints about seating adjustments are a product of decisions for which DL management is wholly responsible, merger or no merger, lower demand environment or not.