<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by acysb87:
I average 100+ room nights per year.I have never received an outstanding upgrade.</font>
Neither have I. I've been Platinum for the last three years and Gold for a decade+ prior to that. I have NEVER received an upgrade at a Marriott property. Something appears to be radically wrong between the upgrade direction from Marriott corporate and the actual implementation.
