Originally Posted by
keeton
Get your Marriott Platinum guarantee settled before you check out! While the front desk is clearly in violation, the rules also state that it has to be settled before you leave. Don't give them that ammunition.
If you don't have your computer with you, go to the business center and look it up for yourself. Call the Marriott Platinum help desk. Now.
its not applicable any more as they gave me the b/f coupons
but thanks, yeah I know you have to do the guarantee while at the property
i'm checking out shortly and will ask to speak with the GM or at least get his contact info