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Thread: Air France will close its Montréal call centre
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Old Nov 27, 2009 | 7:42 am
  #5  
neuron
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Originally Posted by ACYYZ/SD
That's a shocker. I would have figured that the majority of callers from across North America requiring french langauage assistance would have been "tele-routed" to Montreal, where it's safe to assume that 99.9% of the staff was fully and capably bilingual.
+1

I am curious to hear what the Georgian French accent sounds like.
Also 280 jobs to be replaced by 30 seems like either not much demand, or a big change in workload for the 30 staff members
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