Originally Posted by
jbird82
I was upset about missing the flight, but more upset about the Continental customer service. I don't know why I needed to talk to about 5 people before getting decent service. Also, I'm not sure why i was told by 2 different people that the next flight was at 2:30 and then I was able to get on an 11am (not that I'm complaining).
It all worked out in the end, so lesson learned.
The 2:30 flight was the one that had seats to sell. The 11am flight was booked full and the Red Coat overbooked it for you.
Unfortunately people at quitting time are not very helpful. I am sorry that you had to experience this. I hope you were home in time for turkey.