Originally Posted by
Andy1369
Maybe it's just me, but I think TSA employees getting a raise would be a good thing. This would increase workplace morale, and in turn, they would treat passengers better? Just a different way of looking at it.
Let me say, first off, that I have no opinion on TSO pay rates. I don't know what they're paid, much less what they should be paid.
But I will point out that the statement:
[Getting a raise] would increase workplace morale, and in turn, they would treat passengers better?
doesn't logically follow. While there may be a correlation between workplace morale and passenger treatment, one doesn't necessarily follow from the other.
One could have "bad" TSOs (I suspect very few are) who say "look at all the money I'm making, I must be valuable, don't question my authoritah you [expletive deleted] passengers." On the other hand, you could always turn things around and make customer satisfaction a precondition for getting raises.
So, while I'm not inherently opposed to giving people raises, the logician in me insists in pointing out that the two issues need not be as tightly coupled as we might like.