Most likely, they're talking about the "Elite Exclusive Offers" that are mailed to GLD's and PLT's quarterly. The mailings themselves are at issue since many elites claim not to have received them consistently.

Last fall's EEO's, mentioned here, didn't arrive in many FT'ers mailboxes until well into October.

[This message has been edited by ntamayo (edited 09-22-2003).]