I allways wonder how this works. I fly regulalrly in F and J with Emirates for work and probably fly about 8 legs with them per month.

I used to ask for an upgrade with miles at Check-in as I have horded allot of miles and allways book in Y whenever I travel with the family which is Myself, the wife and 2 children, 1 of which is under 5.

In the past 18 months or so, I do ot use my miles anymore as every time and I mean every time I check-in, we are given complimentary upgrades and not just from Y to J but if there the aircraft is a 3 class configuration we have been from Y to F!! Once we flew from LHR - JNB and flew in F the whole way on discounted Y tickets.

I would like to know why and how they identify us for this, as I am not complaining, but friends of mine that fly with EK allways say they use miles to upgrade or very rarely get a comp upgrade. With the Nippy family it seems to be automatic!!