FlyerTalk Forums - View Single Post - Question for ex-JFK flyers

Nov 23, 2009 | 6:29 pm

#4

mmaddog

Join Date: Feb 2003

Location: HKG

Programs: DL/Silver, CX/DM, Marriott/Titanium(LTP)

Posts: 357

I flew out of JFK a couple of time in the past. I did upgraded using miles and it was done during check-in. The BA agent knew what to do.

As for the lounge staff, I don't think they are trained to do so. Personally, I don't think they are all that helpful, even with simple stuff they usually refer you to the gate.

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