About time. Airlines have pages and pages of rules that they keep changing on us all the time - no better than the credit cards and their 10 page cardholder agreements. When they screw you out of miles or a benefit, you can show up with the pages of rules - point to the rule they're not following and they will completely ignore it. Better yet, you can ask them for the exception that supposedly applies to you and they can't point to it in any document. When you start earning miles it takes 60K to go where you want, by the time someone collects the miles the requirement has doubled. As a consumer, what are your choices?
a) Move to another program - not really, they all act the same way and there's only a handful. Besides, you have to wait for the damage first - then it's too late.
b) There is no legal recourse
c) Don't join a FF program - it's not like you get a discount if you don't take the miles.
If you haven't been screwed out of a frequent flyer benefit, then you're not a
frequent flyer.
Originally Posted by
billymach4
We don't need no stinking 'feds".
No air traffic control for you
