Originally Posted by
B-HXB
If there is someone monitoring this board, then I would like to send them a very clear message: Your IT department is utter rubbish. It is a shambolic mess. If the new seat map was not meant to be released then your IT department should not have uploaded it. Someone needs to take clear charge over there and whip them into shape - the CX website is hopelessly inconsistent across its fleet information; with different styles used to describe the individual type of aircraft (e.g. there is now a "figure 1" for the 773 without a "figure 2"; some types carry a three letter alphanumeric code while others don't). This is without even getting started on your travel newsflashes, most of which are written in the most appalling English. The website is the first port of call for many of your customers. Is it too much to ask you to slick it up so it doesn't look like an unprofessional mess?
It is not only the figure X, figure Y, but the destinations written for the
respective fleets represents several archaic information:
Boeing 747-400
The Boeing 747-400 is built for high-traffic long-haul routes. In its standard configuration the aircraft carries up to 383 passengers in three classes. Cathay Pacific deploys the B747-400 between Hong Kong and destinations such as London, Frankfurt, Sydney, Los Angeles, Vancouver, and New York. It is also deployed on high-traffic regional routes such as between Hong Kong and Taipei.
It has been many years since the last time SYD saw a 747.
Airbus Industrie A340-300
These three-class aircraft are designed to carry up to 243 passengers in three classes. They are used on low-traffic, long-haul routes such as between Hong Kong and Rome, Zurich, San Francisco, and Toronto.
The 343s have not flown to SFO since 2003. Zurich? Have they lost their mind? 9/11 was still months away when ZRH was yanked out of the passenger network.