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Thread: Flat tire...
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Old Nov 20, 2009 | 9:24 pm
  #7  
Buster
All eyes on you!
20 Years on Site
 
Join Date: Oct 2001
Location: SW WA
Posts: 4,062
Thanks everyone - I'll let you know how it comes out.

Originally Posted by IAHtraveler
I've had at least a half dozen flat tires in my Avis cars & have never been charged for it. If you took the car to a local place, they will reimburse you for the tire replacement/installation of the spare, etc, so long as you provide a receipt at check-out. You should have told Avis of the smoke/stickiness before leaving the lot. Failing to do that (maybe you didn't notice the sticky console/missing cup holders, oil light before leaving) I would have called Avis immediatly upon noticing that stuff. Without either of those, though, I recommend that you email Avis and tell them of the issues with the car with the comments that you expect to be reimbursed for $x from the rental. I've usually had decent luck with this. If it's not solved to your satisfaction, dispute it with your credit card and/or the better business bureau; that seems to get the best results IMO. Good luck and keep us posted.
I didn't notice the missing cupholder/stickiness until the next day...I picked up the car on a Friday night, and it was dark. The cupholder thing wasn't noticeable until I tried to put a drink in it the next day! As for the oil light, that started up on Saturday. As to the smokiness, most cars I get from Avis these days are high mileage smoky cars, so I figure there's not much point in complaining.

Thanks again!
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