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Old Oct 9, 2003 | 8:30 am
  #4  
zakami
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Join Date: May 2002
Location: SNA
Programs: STARS/LUMINOUS, PRIVE, FSPP, STARS, MO FAN Club, PEN Club, Bellini Club
Posts: 2,612
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by goldarm:
I called MR yesterday to find out why my bonus points did not post for a second stay from Sept 16-19. My first stay was (in a seperate hotel) on Sept 15 (checkout). They initially denied my bonus points because their view was that I checked in on September 14 (BEFORE the promo started).

I pressed them on the fact that the T&C's said September 15 as the start date AND my checkout date was September 15. They relented and posted my points pronto.

I do not know if you may have a similar issue.</font>
My first stay was Sep 19-20, so I don't have that issue. The second stay is Sep 28-Oct 2. I have email MR and hopefully they will rectify this soon. I am guessing something didn't get flagged correctly with my account.
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