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Thread: Double Points
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Old Oct 9, 2003 | 7:59 am
  #3  
goldarm
 
Join Date: Jun 2003
Programs: Marriott LT Plat, AA Lifetime Gold, United Premier Gold, Hilton Gold
Posts: 148
I called MR yesterday to find out why my bonus points did not post for a second stay from Sept 16-19. My first stay was (in a seperate hotel) on Sept 15 (checkout). They initially denied my bonus points because their view was that I checked in on September 14 (BEFORE the promo started).

I pressed them on the fact that the T&C's said September 15 as the start date AND my checkout date was September 15. They relented and posted my points pronto.

I do not know if you may have a similar issue.
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