FlyerTalk Forums - View Single Post - the new european travel concept - april 2010
Old Nov 20, 2009 | 4:07 am
  #47  
scotcat
 
Join Date: Jan 2005
Programs: FB PE
Posts: 100
So far I largely like what I see.

I believe ´enhancing´ business, on the expense of the back of the plane (where I always sit!) is the way forward. It works well in particular if, like Middle-Eastern and other carriers, you have a brilliant reputation for what you do upfront, and people don´t realise that you have 10 across with little legroom elsewhere.

A few thoughts after I have had a look at the press conference: crucial to this, echoing others, is the implementation including IT, and the fares.

They explained I think what ´modernised catering´ in Premium means: the trays and cutlury are recyclable.

Savings: they were asked twice, and twice did not answer. Do they just hope? To some degree of course: they explicitly hope to catch customers from other airlines, and that they can fill, I feel, in particular the Premium Eco cabin from up- and down- grades. And as mentioned catering and staffing. But one thing they did not mention, and were not asked about, is density: I strongly suspect that pitch will be reduced at least in Voyageur, possible in Premium.
I also think that they wish, like the LCC, cheat customers into thinking that they are always the lowest: profits come from the mix of fares sold, ie average yield, not from lowest publicised fare. They will be able, I guess, to blind people to the fact that the fare you get is actually higher than the lowest potentially available. Fair enough, and with the 10euro cooling off, not a bad idea.

They were asked and avoided the question about FB Elites: yes, this was about AF product, not FB, but if I have to sit in the back with less catering, less pitch etc, either fares have to be clearly lower, or I expect more as Elite/+.

Final question for now: of course no word on Regional, CityJet etc. I often sit more minutes on those planes from the UK than AF mainline medium-haul. No change there?
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