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Old Nov 19, 2009 | 11:49 pm
  #3  
Continentalworld
 
Join Date: Jul 2009
Programs: Continental Plat, SPG Gold, Hyatt Platinum
Posts: 43
I know it's not easy - I tried to cancel another reservation just now to see what I could have done wrong earlier today... There's no way I hit that cancel and refund buttons...too many steps to do accidentally.
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