This happened to me at Westin several times. After an exhaustive series of phone calls back and forth, was I able to get the charges reversed. As a result I switched to Marriott.
Most Marriott properties I've stayed at have no mini-bar, which is much more preferrable to me.
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by bdschobel:
I've occasionally been billed after checkout for items that I did NOT use. Getting these problems corrected isn't always easy.
Bruce</font>