Originally Posted by TXbizman

I think the system is still recovering. Case in point: I was flying out of an elite-lite market last Friday. I usually get upgraded on Sunday night - 5 days out. Nothing on Sunday but plenty empty seats on seat map. Nothing on Monday either. Hmmmm. Nothing on Tuesday. Still plenty seats. Nothing on Wednesday and the PDA site showed 16/2. So I did what SBM12 has preached and tried pseudo booking. Still plenty available seats. Called Elite line and got transferred to Internet support. I was told that the system was working but she was puzzled why I was not upgrade. As matter of fact, no one was upgraded. She put me on hold to speak to her supervisor and told me that she will submit an incident report but cannot overwrite the system. But told me not to worry – I should get an upgrade eventually.

Thursday a few minutes before T-24, I noticed on my reservation that I was upgraded and so did the PDA site. Myself and 6 others got upgraded. Got upgrade notification 4 hours later.

Same thing this week – booked on Friday evening flight and no upgrade yet. However few have been upgraded and there are 6 seats available. So I guess I will just have to wait.