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Thread: Suite and Low
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Old Aug 19, 2003 | 4:11 pm
  #16  
ohmark
All eyes on you!
20 Years on Site
 
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,485
Socrates, I don't want to pile on, but I think it is extremely important that Marriott officially comment one way or the other as to the above postings, and postings in another thread, which seem to indicate that it is being less than forthright in applying the posted rules of the program. If, in fact, the program rules mean what they say, then Marriott needs to communicate that to us. If they don't, in other words if the "finest available accomodations" means a one-class upgrade and that suites are not included within the program, they need to inform us and change the rules of the program. As I'm sure you agree, it is patently unfair and less than honest to advertise the rules of the program as meaning one thing, but have secret exceptions that permit Marriott corporate and properties to wink at the rules. Even worse, the program designed to promote loyalty among its most frequent customers, will instead drive those customers away out of frustration.
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