I am only a lowly gold but I received a sustantial upgrade at the Marriott Copley Place in Boston to a 1 Bedroom Suite on the top floor of the hotel. I didn't even ask. WHen I went to the registration desk to check in the gentlemen on duty said "Let's see if we can get you a little nicer room". Next thing I know I am opening the door to a gorgeous suite. I was flabergasted. Needless to say when I went down to go to9 dinner I made sure to stop by the desk and express my deepest appreciation to the desk clerk who gave me the upgrade.