Originally Posted by
Thunderroad
FWIW, here's a long post I wrote a little while ago comparing many facets of the AA and UA programs, especially (but not only) from the point of view of a UA 1K/AA EXP member.
http://www.flyertalk.com/forum/unite...p-changes.html
The bottom line is that I felt, at the time, that UA had fallen behind AA. I wrote it shortly after UA had dropped its confirmed regional (that is, mainly domestic) upgrade instruments (known as CR1s) and made other negative changes. Now that UA has restored the CR1s and provided some modest additional benefits by virtue of its cooperation with CO, I think the UA and AA programs are again roughly on par, with lots of pros and cons on either side of the ledger.
One key feature that remains to AA's advantage, though, is that its VIPS tend to be much more useful than UA's equivalent (system-wide upgrades, or SWUs) or UA's CR1s in that AA makes them available for upgrading at time of ticketing much more often than UA does. This could yet tilt me in favor of prioritizing AA, but I'll now wait and see how things play out in my experience with both airlines over the next several months.
One other differentiator that benefits AA flyers (at least for the moment) is the soft landing.
It is comforting for many frequent travelers to know that if they normally fly over 50K and qualify for PLT, but take ill or have a job change, etc. and only fly 10K one year, that they will be extended GLD -- unlike UA which will drop you to nil if you don't re-qualify every year.
Yet another example of the durability and expression of loyalty at each airline.