FlyerTalk Forums - View Single Post - The Athenee Hotel (formerly Plaza Athenee), Bangkok, Thailand [Master Thread]
Old Nov 17, 2009 | 8:22 am
  #260  
JohnSIN
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Join Date: Jul 2005
Location: Singapore
Programs: SQ *G, BA Silver, Bonvoy LFT Titanium , Hyatt Globalist, ALL Diamond
Posts: 673
The breakfast now served in the lounge is a smaller selection of what was previously available but it is nice to have the options.

Unlike LM Kuala Lumpur, no Jean-Georges tidbits in the lounge. So will go back to the raintree tomorrow for breaky.

This being said, I must congratulate the staff at Reflexion of its excellent service minded attitude.

To my surprise, Khun Belle remembered our visit of 4 weeks ago and where I was seated.
As an amuse-bouche was served, she remembered that I do not eat fish or seafood and before I could utter a word, ordered a substitution. Now this was really impressive (I don't expect the staff to remember my personal preference, specifically after my second visit).

As I was dining alone and had forgotten my book in Singapore, I enquired about the Financial Times. A staff was promptly despatched to look for the newspapers and returned with a copy of the IHT instead (no FT was to be found in the hotel). Belle not taking this for an answer went herself to the lobby to chase a copy of the newspapers. She came back with nothing but I appreciated the effort. This was well beyond the call of duty.

Chef Chiumenti spent a while of the evening at the table. Always great to hear from the Chef's past experience and work. I truly admire his foie-gras and told him so and he explained the process of preparation. Most memorable and great evening.

Must say that I have never found any ground for complaints at the PA. On the contrary, always great service.
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