Originally Posted by
Cathay Boy
If CX really want to be like "industrial average" then they should really position themselves to be competitive against other airline's FFP, not trying to ripped off their customers like "industrial average."
The only reason I'm not dumping CX yet is because I have so many bad experiences with AA (last minute cancellation of flights, rude ground crew, bad attitude FAs even in Biz class, etc.) However, CX is really going in the wrong direction if they think they can charge their way out of recession.
I can guess CX's next cost-cutting step is to spin off the CPLP (CX Loyalty Programmes) subsidiary like Air Canada did to Aeroplan, to reduce operating expenses and recoup some capital. Its a very clear indication things are heading this way as CX is retracing AC's steps of setting up various charges and fees payable in miles or $, to reduce the Liability in terms of outstanding unclaimed Air Miles on its books.