You want Jeff to fix their IT? Seriously?

Those who were at the DO in June might recall that there were two VP's at the podiums -- Jeff (SkyMiles) & Josh (delta.com).

There's a lot we can demand of Jeff and/or blame him for, but delta.com is not one one them.

It's too late to ask Josh for Christmas presents, unless you'd like a nice upgrade at a Hilton.