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Thread: Top 5 Customer Service/Operations issues affecting the new DL
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Old Nov 16, 2009 | 4:09 pm
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SchmutzigMSP
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Originally Posted by Darlox
5) Fix your hubs.
JFK, I'm looking at you especially, though ATL and MSP can line up right behind.
You specified some things with JFK and ATL, but you didn't specify anything on MSP even though you cited it as a hub that needed fixing.

I'm curious why you think that.
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