<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ohmark:
Thanks for your post MM/PM Widget. Your post once more illustrates for Marriott management why Marriott Rewards falls further and further behind SPG each year in the Freddies, and in our hearts. SPG adequately recognizes their platinums by seeing to it that they receive suite upgrades. Marriott does not. (Of course there are exceptions in both programs; a few SPG hotels are reluctant to upgrade to suites, and a few Marriott hotels are generous with suites.) Socrates mentioned that Marriott hotels are being educated in re upgrades. Hopefully this makes a difference. Otherwise SPG (with exceptions) makes good on its promise; Marriott (with exceptions) does not.</font>
In addition the full service hotels are also receiving a new program "remind" them of special dates, requests etc so your birthday, anniversary etc should always be recognized in the future (once they capture it that is)