Originally Posted by
JDiver
Once I am travelling, I prefer to have the fewest barriers / layers between me and my ticket provider; when things go wrong, no back-and-forth blame laying. Unless there is a big payoff / payback I prefer to deal directly with the provider (e.g. AMEX Platinum may get one an upgrade and cabin credit on a cruise, so I will use them for that - but on airlines, I'll cut the layers and deal with them, such as aa.com or Cathay, etc.)
I agree. I use multiple comparison sites to look up the best prices, flights, and times across airlines and dates. Then, I go to the airline site and book the flight (assuming no significant price difference exists).