Originally Posted by
jackal
As it's been mentioned in other threads, the reason for this change is that Enterprise (which now owns Vanguard/Alamo/National) classifies cars based on cost, not size.
An expensive small car will be classified in a higher class than a cheap large car.
A screwy policy, and the root cause for the current confusion for and dissatisfaction of many renters now utilizing these companies.
Classification according to cost is completely out of sync with the long standing classification terminology used by the industry, which rather has supported a reasonable expectation of assignment of a certain sized vehicle.
If now renting from the Enterprise family of companies, how can anyone begin to anticipate what a reservation will provide? And, no, renters should NOT have to reserve a more expensive class simply to ensure they are not shorted due to this recent corporate conglomeration.