FlyerTalk Forums - View Single Post - Consolidated "UA 'Z' Fare (Discounted Business Class)" Discussion Thread [Merged]
Old Nov 15, 2009, 1:44 pm
  #219  
Ed ONeill
 
Join Date: Oct 2007
Location: Des Moines, IA
Programs: UA 1K, AA Plat Exec, HH Diamond, Bonvoy Plat Elite
Posts: 151
UA does a good job with this

They have a variety of hardship guidelines. I had a similar difficult situation, and found their change/reaccomodation process to be fair and reasonable.

Absolutely call and ask about this. As you will hear often on FT, your mileage may very depending on the agent you get, so if you don't like the answer, hang up and call back.
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