Exactly how do you think the drunk got up on the 25th floor? He had to pass the doorman coming into the property, (should have) passed (at least one) security personnel on the way to the elevators, passed the front desk on the way to the elevators, and should have been observed by at least three security cameras in the various hallways. This was "just a drunk" - yet there was no response at 2:00 am, usually a time of the morning when only staff (and presumably security) is wandering the halls of the property. The lack of oversight the night at issue, and the lack of concern the next morning,make one wonder what woudl have happended if this was not "just a drunk". To put it another way, if the property's security cannot appropriately handle "just a drunk", there are real questions as to whether they can handle a "real" security issue.
Having said all of that, I still love the property and 99.99% of the time the staff does a wonderful job.
Tim