Originally Posted by
mister__big
You weren't very clear about which room you got in the end, I'm assuming they didn't upgrade you and just gave you Club access in lieu of an upgrade. If this is the case then I would say that you actually got lucky, since the price difference between King Shophouse and King Premier is only $20 (from what the system is currently showing me).
You are right - and when I saw my upgrade on the website to King Premier I was quite happy. However I ended up in a Deluxe Room - which according to the website is below a King Shophouse. When I questioned this I was told that I was actually in an Executive Deluxe - great I thought but according to the priority club website there is no such room! When I questioned this with the Club Intercontinental receptionist she admitted that a Deluxe and Executive Deluxe were the same thing.
Don't get me wrong I was happy with the access to the Intercontinental Club lounge which was great (especially since I am sat in the lounge at the ANA Intercontinental Tokyo and it is not as good at all). I just felt I was a little fobbed off with a room downgrade without them actually saying it was a downgrade.
You will love it at Christmas I hope - all the decorations were up in Orchard Road and Raffles Plaza and it looked fabulous.
AKS120