Originally Posted by
Jazzed69
This pre-selecting an Exit Row seat will now be a problem for CSA's at Check-In and the Gate, and of course the Flight Attendants, because money is involved. Even now, we have folks checking in and selecting an Exit Row (even if they are aren't physically fit or travelling with an infant, etc). We are easily able to change their seats now, but you get people paying upto $75 per seat and people (understandably) won't be happy.
$75 is a considerable chunk of change for someone to spend and then have to be moved (even with a refund) - the whole must be able in case of emergency part is going to escape a lot of people now.. yikes!