Location: MCO
Status: President's Club
Reserved: Mid-size
Given: Mercury Grand Marquis (premium)
Requested and Received: Toyota Camry

Our standard upgrade request at MCO is a convertible, which we've been granted the last 6 or 7 rentals. Last time, my husband enjoyed a VW Beetle convertible so I requested this again in advance.

Upon arrival, was really disappointed that a Grand Marquis was assigned to us, so I asked about the Beetle. She said they were phased out and no longer available. So I asked for any convertible (we've enjoyed the Sebring in the past), but she said they had none available.

She said all she had was either the Grand Marquis, a Chevy Malibu or a mini-van. So I held onto the Grand Marquis keys while waiting for my husband to arrive with the luggage.

Suddenly I thought about asking about a Toyota Prius, since it's a car we'd like to try someday, and re-approached the counter. She said she didn't have any Prius available, which was surprising to her as she said they normally have many (but were quite low on cars at the moment), but could give us a Toyota Camry (fairly new with 1500 miles on it, but just an LE version, so not terribly well-equiped).

We took the Camry over the Grand Marquis. Not sure what class the Camry is in (assume full size?), or why she didn't offer it when she told me my only options were the Grand Marquis, a Malibu or a mini-van. But we're happy with the Camry, nice comfortable ride.

Susan