My point was that I was surprised that you couldn't speak to a live human being without having to pay for the call! I will try the number listed in the post above to see if I can connect. Personally, I'm not going to belong to any frequent traveler program that doesn't offer a toll free number for live support. That's ridiculous.

------------------
AA Platinum, Delta Gold, Starwood Platinum, Fairmont President's Club Gold, Hyatt Diamond