Do ANA provide overnight stopover hotel in NRT?
I booked ANA's round tickets from ATL(Atlanta,US) to XMN(Xiamen, China) connecting at IAD and NRT.
The flight in first leg will stop at NRT 15:30 and the first possible next flight operated by ANA to XMN is at the next day. The same situation will happen when I take the round trip back to US.
I think this is a situation of forced overnight stopover in NRT, and I know that NRT is close at night.
Is that possible I can ask for free night hotel from ANA? I called their customer service in US. A guy told me ANA does not provide free hotel night for transit at NRT. But I found some information on Internet said ANA could provide this free night hotel if the overnight stopover is forced.
I don't want to enter Japan if it is possible. So if ANA do not provide free hotel, is that possible I can ask them to change my tickets for transit at PEK or PVG to XMN for free. In fact, they have flight to PEK or PVG after 15:30 at the same day.
Thank you for reading my questions.