[QUOTE]Originally posted by TrojanHorse:
Being a Plat, I asked for an upgrade to the best available room and they put me in what I perceive as their standard room. . . .

Your perceptions are simply wrong.

As others have pointed out, you stay at a Marriott Timeshare resort and not at a Marriott hotel property. There are distinct differences between them.

The daily rate for the full timeshare suite at that location is in excess of $300 per night (a 2BR suite with a full kitchen, master BR with jacuzzi + second BR)

You do not stay in a "standard room", you stay in the lockoff portion ( the 2nd bedroom) of the suite. The lockoff is the size of a large hotel room with a small kitchenette and is nicely appointed.

As to not being able to stay late the next day. You are at a timeshare resort with its own checkout policy. Normal checkout at these timeshares is 10 or 11 AM.

Your Platinum status is meaningless here. You receive a $90 a night courtesy rate which is a fair deal for the room.

The cold room issue should have been promptly taken of by the reception desk -- I would let them know emphatically about this problem.

Excuse the pun Trojanhorse, but aside from the heat problem, I think you look a gift horse in the mouth when you stay at a Marriott TS for that price.

Barry