A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 53,012
If you were downgraded from a paid business class fare, you should receive some sort of cash refund in addition to your voucher to use later.
If you were lost a space-available upgrade, then you should get your upgrade instrument back plus some sort of "downgrade kit" - in your case, the R/T voucher to use later is actually better than what many carriers give you.
Oh, and the guy who tried to rip lounge access from a passenger who had just been involuntarily downgraded should be fired. That's just low rent.