Originally Posted by greenlotus

A fellow co-worker told me an interesting story a while ago about how he owned a specific non luxury brand of vehicle and took this car he purchased at the the same dealership for service for the whole history of 3-4 years when he needed servicing. When the time came around to purchase a new car he had expectations of the salesman at the time to provide him an extra discount when purchasing a car because he did all his service at the dealership . He didn't get the discount and went elsewhere to purchase a new car. I told him that I thought his expectations were a little excessive, and that if everyone who did he same as he did expected extra discounts each time they purchased that the business would not last very long.