FlyerTalk Forums - View Single Post - How to claim missing miles from Alitalia/Air One to Delta/SkyTeam?

Nov 8, 2009 | 10:05 am

#2

Zazza

Join Date: Jan 2006

Location: Italy

Programs: ITA Executive - LH Sen - AmeX Centurion - Hilton Diamond - Marriot Gold

Posts: 337

Quote:

Originally Posted by keihin_242

Hi,

I've recently flown several intra-Italy flights on Alitalia and Air One. Each time my BP had my Skymiles number listed and all fares were mileage-earning, but only a couple of the flights have actually posted to my Skymiles account.

I assume I need to contact Alitalia to receive the credit. I see there is a link to claim missing MilleMiglia miles, but I can't find anything on their website to indicate what number I should call or which email address I should use for crediting missing miles to partners.

My Italiano is very poor - is there anywhere I can do this in English?

I'm almost sure you need to contact delta since you're trying to get skymiles credited to your account.

You would have to contact alitalia if you were to receive credit miles as millemiglia.

Also, the delta website should have all the informations in italian :-)