Hi,

I've recently flown several intra-Italy flights on Alitalia and Air One. Each time my BP had my Skymiles number listed and all fares were mileage-earning, but only a couple of the flights have actually posted to my Skymiles account.

I assume I need to contact Alitalia to receive the credit. I see there is a link to claim missing MilleMiglia miles, but I can't find anything on their website to indicate what number I should call or which email address I should use for crediting missing miles to partners.

My Italiano is very poor - is there anywhere I can do this in English?