FlyerTalk Forums - View Single Post - Comments/ feedback on Renaissance Niagara Falls?
Old Jul 22, 2002 | 7:57 pm
  #3  
Bluebonnet
Original Member
 
Join Date: May 1998
Location: Austin, Texas, USA
Posts: 340
Flyaway: I stayed there last summer -- the hotel was nice enough (and near enough the falls to walk back and forth), but the staff doesn't get any gold stars from me. As a platinum member, they didn't upgrade me, wouldn't allow club entrance, and didn't provide the platinum amenity, even after three phone calls. Plus, they got the billing wrong and it took the three days I was there to try and get it straightened out. I don't think I'd stay there again.
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