I have a HH Diamond (not earned but comped based on 25 nights in 1 month)....new project demaned stay at Marriott.
So I called customer service - told them about my HH status & new offer AA upgrading to Silver - told her I'd really like an upgarde as I would be staying in Marriott for over 4 months starting soon. She spoke to her supervisor asked me to enrol in the gold or platinum challenge - 12/18 nights in 3 months. I told her I'll take the platinum challenge - she asked me to fax my current HH statement.

After 2-3 days I called again & she said I can only enrol in gold challenge - so after "disussing" for 15 minutes I asked for her supervisor. Se was quite nice & enrolled me in the platinum challenge (18 nights in 3 months at any Marriott - I am at the Residence Inn) & also comped me to Gold right away - so there goes!!



Checked in under my status this Monday - I get Gold benefits & hopefully will have Platinum by Thanksgiving.