On arrival given cold towels (what a great idea) and taken to our room where they checked us in. Room was decent size with a balcony overlooking the beautiful grounds, the pool and the ocean.

Multiple levels of pools that are designed to look like they fade off into the ocean. Drink service is good. Lots of flowers.

Food was very good. Buffets were extensive.

Shuttle service to cliff above small, secluded private beach. The cliff has a long staircase that will discourage future visits. It is a long climb in the heat after swimming and sunbathing.

Staff was great. They were extremely friendly and eager to help. Even after I left, the concierge was willing to help resolve a shipping problem. Hotel helped arrange a car and driver. Unfortunately the driver wanted to take us to big tourist places. Made arrangements with a cab driver. He drove us all over the island.

The cold towels and bottles of water at the front entrance helped deal with the heat. The hotel is several miles from anything. Long ways away from any great diving or snorkeling.

My wife enjoyed the spa. I cannot comment on it or compare it with other spas since I did not use that service.

Was less impressed with Bali than I expected. It has been heavily commercialized. Lack of sanitation prevented us from eating at most of the villages. Restricted us to eating at hotels or brining packed lunches. Hotel packed a great picnic lunch.