<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Pointfreak!:
To prevent this, I always call ahead and tell the front desk staff that I WILL be arriving, and please dont give away my room. Even though I'm a Platinum, I still take the time to make the call.
I shouldnt have to, but it's a cheap insurance policy.
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OK I did not call, but my coworkers told them I will come, still the question raised earlier is, if someone shows up earlier than me, will they walk him or take the chance that I do not come after all. Anyhow if there is some reconfirmation by the guest within 24h of arrival, they should not walk him, it is something else with an old reservation adn no contact, where it may be safer to assume it is a no show.