Originally Posted by
nicksman
Just a thought…..maybe try applying for a chargeback with your credit card supplier. Charges for goods or services different from what was represented are a viable reason for chargebacks.
accor has the right to deny a best rate claim on the basis of what the op wrote. this is not an accor issue, all hotel operators will deny a best rate claim on these grounds.
as the op said, her main objective was to use the voucher, then she should've contacted the hotel upfront and tried to get a deal with them if that's so important.