Originally Posted by
heartybob
An example would be useful.
P.S. welcome to FT londonLHR
I found this too.
Booking LHR-DME I asked for Club flexible and got the £1.5k fare which is non-refundable.
Just checked it today and the same thing happens.
To get a fully flexible ticket, you have to check the flight options "increase your ticket flexibility" box for an extra £500.
James