Today I decided to confirm my shuttle to and from the airport for my reservation at Country Inn and Suites Tampa North. When I got the hotel, they said "Oh, we arent open yet" What? I have a reservation for tomorrow night that I've had for 2 months. Well, we're not open. Don't you think it would have been nice to communicate that to me sooner? I have already left home and I am en route now. How about when I emailed and asked about the airport shuttle? Oh, we're not open yet. After a call to Radisson Customer Service and talking to a supervisor, THEY DID ABSOLUTELY NOTHING FOR ME! They said well we will book you at another place 18 miles away with a $50 rt charge for a shuttle. Thanks but no thanks! It was their mistake compounded at least twice and they refused to help. I was holding a confirmed guaranteed reservation which I printed off my computer. I am very angry to say the least.