After a one night stay at the Peninsula we checked in yesterday to the Ritz Carlton, a Four Seasons Hotel. Please find my report below -- I will add to it as we complete our stay but I hope you will enjoy my initial impressions.
Synopsis:
Vital statistics:
I booked a Deluxe Four Seasons Executive Suite through my TA who is a Preferred Partner agent. The PP amenities are upgrade subject to availability, daily breakfast credit up to $55, a welcome amenity, and a lunch once per stay up to $85.
Upon request my TA was able to secure a time of booking upgrade to a Superior Lakeview Suite. Hearing that these suites were newly renovated we were very excited to be confirmed into one. We were also booked on the pay 2, stay 3 promo which is a fantastic value.
From the Four Seasons website info on the two suites:
Deluxe FS Executive Suite
http://www.fourseasons.com/chicagorc...ive_suite.html
Superior Lakeview Suite
http://www.fourseasons.com/chicagorc...oom_suite.html
Pre-arrival
I had been communicating with the Chef Concierge, Jon, for the past few weeks in assembling the details of our trip. He was instrumental in organizing our itinerary. We had a few requests which were taken care of, save for one, without any problems. One such request was for sprouted wheat bread for our meals. The request which initially met with resistance was to see if we could have the option of using our $85 lunch credit towards Sunday brunch. However, with the intervention of a contact I have, this request also was granted.
Arrival
We arrived by taxi and the doorman at the RC promptly opened the door and welcomed us. Our luggage was loaded onto a cart and we were on our way to the 12th floor lobby. At the Reception desk we were warmly welcomed to the hotel (however, not by name). Once I gave her our name we were once again warmly welcomed and was promptly handed confirmations of arrangements made by the Concierge and a small card with the Preferred Partner amenities. Our keys were waiting for us and the Front Office Manager escorted us to our room.