HI Guys

Anyone have any advice here....?

I already have the normal free bmi amex card but I want to upgrade it to the plus card, pay 60 quid annual fee and get 2x the number of points. This is a lot harder than it sounds. I've been passed around dept to dept at mbna and promised a call back, etc but no luck.

The applications dept doesn't seem to know what to do since it is not a new application. The regular customer service people don't know what to do since the query is not related to my existing card. It's a vicious circle.

I don't think doing a fresh application is the answer, especially applying my BD number to it and risk a penalty for potentially getting the joining bonus as I've already received it.

Anyone have this problem before? Ideas?

Thanks a lot, A