Flying Casual in First
I started a thread like this one about a week or two ago, and it was moved...so, I'm glad this one was started in the DL thread.
I'm a younger guy who works in the snowboard industry and travels a decent amount, especially through the winter months. I'm currently Gold and will hit Plat after my November travels to Europe.
I recently finished an SLC-JFK-LAX-SLC trip and was upgraded on each segment, which was great. But, flying JFK-LAX in casual attire (t-shirt and jeans) with the new Biz Elite service on this route, I felt like I was a second thought in the BE cabin. I was asked last for drinks, didn't get the BE linen like everyone else during meal service and just felt like since I'm a younger passenger that I was not getting equal service.
I don't really care all that much about special linen, but I do feel like service should be the same across the board for all passengers.
Just some thoughts from my end of the spectrum.